First, thanks for the quick response.

Second, I agree that most people need less than 100 GB and I further agree that it is a serious hurdle to adoption of services like these that many users don’t have a sense of what their needs really are. I think service providers here should do exactly what you suggest (provide a service that comfortably supports 95% of people), but I find it *super* frustrating when they market “unlimited” but then caveat with (but no external drives or no data that isn’t mirrored or no NAS or we’ll slow down your transfer if you exceed a certain limit).

Unlimited is a marketing angle, not a business plan. It may be a very effective marketing angle.

Lastly, I would be extremely interested in the storage distribution for companies that offer unlimited versus those that don’t.

Does Carbonite (now public) make that info available? I’ve looked (not too hard) but haven’t found it.